​RETURN & REFUND POLICY

Return Policy:


You have 14 days after purchase to return or exchange your Device(s)/Accessory(s).  Returns or exchanges for each Device require the original contents/packaging and will be subject to a $45 re-stocking fee.  Returns or exchanges for damaged items, closeout items, SIM cards, and opened/used Accessories cannot be accepted. Returns must be made at the location purchased from

​Refund Policy


We inspect all returned items when they arrive at our retail stores.
If you return an item that was opened, missing package or missing accessories, we will issue a refund minus the coat of the missing item.

You can expect to receive your refund automatically in store once your item is back to us and inspected.

  • Processing from your financial institution (up to 5 business days).


​Please see your Sales Consultant for full details.​